About us
Booking Procedure:
To secure your reservation, a 25% deposit is required at the time of booking. This deposit can be paid via digital payment or bank transfer. The remaining balance for the trip is due 60 days prior to the departure date. Failure to make full payment by the due date may result in forfeiture of the trip deposit and any partial balance payments. It is the responsibility of the client to ensure that payment is made on time to avoid cancellation.
Cancellation Policy:
Deposit Refund: The deposit will be refunded if the trip cannot be confirmed by Mtasha Travel. Otherwise, the deposit is non-refundable under any circumstances.
Cancellation Fees:
If cancellation is made 60 days or more before the trip start date, a cancellation fee of 20% of the total trip price will apply.
If cancellation is made between 59 to 31 days prior to the trip start date, a cancellation fee of 50% of the total trip price will apply.
If cancellation is made 31 days or less prior to the trip start date, no refunds will be issued.
Cancellation Procedure:
All trip cancellations must be made in writing and acknowledged by Mtasha Travel. The cancellation will be considered effective on the date when the notice is received by the company.Note: Mtasha Travel reserves the right to cancel any reservation if timely final payment is not received from the client. Additionally, clients should carefully review and adhere to the cancellation policies outlined above to avoid any inconvenience or financial loss.
Why choose us?
- Responsible tourism
We are committed to responsible tourism and strive to minimize the impact of our safaris on the environment and local communities.
- Competitive pricing
We strive to offer competitive pricing without compromising on quality. We ensure our clients receive the best possible prices for our safari experience.
- Expertise
We have a team of highly experienced safari experts who have extensive knowledge of the wildlife and ecosystems of the areas we operate in.
Let Us Plan Your Trip
Let’s craft your dream trip together! We specialize in tailor-made itineraries because we understand that one size doesn’t fit all. From thrilling balloon safaris to serene walking tours, we offer a range of add-ons to make your safari unforgettable.